Disclaimer Policy

1. General Disclaimer

Zonzymart makes reasonable efforts to keep the website useful, current and accurate. However, the website, product listings and related content are provided on an “as is” and “as available” basis. Except where Indian consumer law requires otherwise, we do not give any express or implied warranty that the website will be uninterrupted, error-free, or completely free from inaccuracies.

Nothing on this website should be treated as a guarantee of specific results, income, health outcomes, compatibility or suitability for every customer. Your use of the website and of any product purchased from Zonzymart is at your own discretion, subject to the product’s intended use and any mandatory legal rights you have as a consumer.

2. No Professional Advice

Content published on Zonzymart, including blog articles, product descriptions, buying guides and customer support replies, is for general information and shopping assistance only. It is not medical advice, legal advice, financial advice, nutritional advice or any other professional advice.

You should consult a qualified professional before using a product if you have a medical condition, allergy, special requirement, or if the product could affect health, safety or legal compliance. Zonzymart is not responsible for decisions made solely on the basis of website content.

3. Product Information And Images

We take care to describe products fairly and to display images that represent the item being sold. Even so, the following limitations apply:

• Actual colour, texture or finish may vary slightly because of screen settings, lighting and photography.
• Manufacturer packaging, accessories or minor specifications may change without prior notice.
• Measurements, weights and technical details are approximate unless a precise specification is expressly guaranteed.
• Lifestyle images may include props or styling items that are not part of the product.
• Stock photographs or representative images may be used where multiple similar units are sold.

Customers are advised to read the full product title, bullet points, description and any size or compatibility notes before placing an order. If a detail is important to you, please contact us before purchase.

4. Beauty, Personal Care And Wellness

Beauty, personal care, women care and similar products may affect people differently. Results depend on skin type, usage, existing conditions and other individual factors. A product that suits one customer may not suit another.

Always read the ingredient list, warning labels and directions supplied with the product. Perform a patch test where recommended. Discontinue use and seek medical advice if irritation or an unexpected reaction occurs. Zonzymart does not claim that any beauty or personal care product diagnoses, treats, cures or prevents any disease unless such a claim is specifically and lawfully stated on the product itself.

5. Gadgets And Electronics

Smart gadgets and electronic items should be used according to the user manual and safety instructions. Compatibility with phones, apps, operating systems, voltage, plugs or other devices is the customer’s responsibility to confirm before purchase.

Battery life, range, speed, brightness and similar performance figures, where mentioned, are indicative and may vary with usage, environment and device settings. Unauthorised repair, water damage, incorrect charging or misuse may void any applicable manufacturer warranty and may also make the item ineligible for return.

6. Kids And Gift Products

Products listed in kids or gift categories should be used under adult supervision where appropriate. Parents and guardians are responsible for checking age suitability, small-part warnings, material sensitivity and safe usage. Gift cards and promotional vouchers are subject to their own stated conditions and are generally non-refundable once issued, except where required by law or where a proven billing error has occurred.

7. Pricing, Offers And Availability

Prices, discounts, coupon codes, stock status and delivery estimates are updated from time to time. A product visible on the website may go out of stock before the order is confirmed. An offer may end or change before checkout is completed.

If a product is displayed at an incorrect price because of a typographical error, system error or outdated information, Zonzymart reserves the right to cancel the order and refund any amount collected. We do not accept an obligation to honour an obvious pricing mistake.

Free shipping, flat shipping and local pickup options are governed by the terms shown at checkout and in our Shipping & Delivery Policy. The final payable amount is the amount displayed at the time you place the order, subject to correction of genuine errors.

8. Website Accuracy And Availability

We may change, suspend or discontinue any part of the website, including product pages, features, offers or account tools, without prior notice. Temporary interruptions may occur due to maintenance, hosting issues, internet problems or circumstances outside our control.

Although we try to keep content accurate, Zonzymart does not warrant that every description, blog post, FAQ answer or banner is complete or current at all times. If you notice an error, please inform us so that we can review it.

9. Third-Party Links And Social Media

The website may contain links to Facebook, Instagram, LinkedIn, X, Threads, Pinterest, marketplace storefronts, payment pages or other external websites. Those sites are not controlled by Zonzymart. We are not responsible for their content, advertisements, availability, security or privacy practices.

A link does not mean that we endorse the third-party website or its products. You should read the terms and privacy policy of any external site before sharing information or making a purchase there.

10. Marketplace Listings

Selected Zonzymart products are also sold through Amazon, Flipkart, Meesho, Snapdeal, Blinkit, Zepto and similar platforms. Listing details, prices, delivery promises, seller ratings and return windows on those platforms are controlled by the marketplace and may differ from this website.

Zonzymart is not responsible for marketplace search rankings, platform outages, payment holds imposed by those platforms, or policy decisions taken by those platforms. Any dispute relating to a marketplace order should be raised through that platform’s resolution system in the first instance.

11. Reviews And Testimonials

Customer reviews, ratings and testimonials reflect individual experiences. They are not a guarantee that every buyer will have the same result. We may publish genuine feedback and may edit or decline content that is unlawful, abusive, misleading or irrelevant, as explained in our Terms & Conditions.

12. Online Security Disclaimer

We take reasonable steps to keep the website secure. However, no method of electronic storage or internet transmission is completely secure. You are responsible for keeping your password, OTP, email access and device secure. Zonzymart is not responsible for unauthorised access arising from shared devices, phishing, malware on your device, or disclosure of credentials by you.

We will never ask you to share your password, UPI PIN, OTP or full card details over email or social media. If you receive a suspicious message claiming to be from Zonzymart, do not respond with personal information. Contact us through the official website instead.

13. Events Beyond Our Control

Zonzymart is not responsible for delay, non-delivery, website downtime or inability to perform our obligations where the cause is beyond our reasonable control. This includes natural calamities, epidemics, strikes, courier disruption, customs or government restrictions, fire, flood, power failure, cyber incidents affecting third-party providers, and similar events.

14. Limitation Of Responsibility

To the fullest extent permitted by applicable law:

• Zonzymart is not liable for indirect, incidental or consequential loss arising from use of the website or products.
• We are not liable for loss caused by incorrect address details, unavailability of the recipient, or refusal of a valid delivery.
• We are not liable for product misuse, failure to follow instructions, or modifications made by the customer.
• Our liability for a proven product issue is limited to replacement, repair where applicable, or refund of the amount paid for that product, as provided in our Returns Policy.

Nothing in this Disclaimer Policy excludes or limits any liability that cannot be excluded under the Consumer Protection Act, 2019 or other mandatory Indian law.

15. Acceptance Of This Disclaimer

By using the Zonzymart website, creating an account or placing an order, you acknowledge that you have read this Disclaimer Policy and understand the limitations set out above. If you do not agree, please discontinue use of the website.

We may update this page from time to time. The revised version will apply from the date it is published, as shown in the “Last updated” line.